My Foster Family is committed to protecting your privacy.
This Privacy Statement sets forth our current privacy practices regarding the information we collect when you or your computer interact with MFF. By accessing this website, you acknowledge and fully understand our Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.
As a “data controller” we are responsible for deciding how we process personal data about you. We take your privacy seriously and we are fully committed to protecting your personal data at all times. We will only process your personal data in accordance with applicable data protection laws, adhering to the principles (as applicable) contained in the GDPR
Our Data Protection Officer is responsible for ensuring that this privacy notice is maintained. That post is held by Shaqib Juneja, our Head of Operations.
What information we collect and how
The information we collect online and offline may include the following:
Your personal details you knowingly provide us with through forms and email, such as name, address and/or telephone number etc.
Your IP Address. This is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
Data recorded by the Website which allows us to recognise you and your preferred settings. This saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer using cookies.
If you proceed past the initial enquiry stage, then we will gather more information on you throughout the Assessment process.
Use of information for live applications
We have 5 points of information gathering during the process.
- Initial web form & cv upload
- Application form
- Suitability telephone conversation
- HR compliance checks (references, DBS & work chronology)
Type of information gathered
- Basic contact details as per enquiry form
- More comprehensive personal information gathered
- Assessment of the applicants over the phone
- Fully comprehensive, detailed information e.g., health, criminal records, financial suitability etc.
Legal basis for gathering data
- To assess applicant’s suitability / ability to become an employee of a leading children’s services provider and ensure all children’s safeguarding laws are met. (A further privacy notice will be required at the HR Compliance stage to allow for previous employment checks and DBS procedures etc.)
- All personal data gathered will be stored whilst the application is still live.
- An application form is no longer considered live from the point at which the person starts employment with us, or the date that the application is closed.
Use of information for closed applications
After initial visit
During Assessment process
Maximum time data held once closed
Reason for holding data
Remarketing / reopening of applications
- All personal information will be stored solely within our in-house cloud-based database system Salesforce.
- Any time that personal information must be requested of an applicant via email, this will be input/logged on Salesforce and then the email be deleted.
- All emails will be deleted after a maximum of 7 days.
Where we store your information
All personal data is stored initially on the website server. It will be stored there for a maximum of 9 days to ensure the correct processing of the data whilst it is passed to our in-house database system. All references to data storage above refer to the storage of data on Salesforce and not the website.
What we do with your information
We use information gathered at the initial enquiry stage, combined with cookies, to market to other potential foster carers. We also use it to keep in contact with you throughout the process. This includes making telephone calls and sending SMS messages to the number that you provide. It also includes home visits to the address you provide.
Most web browsers automatically accept cookies; however, you may delete, or disable cookies in your browser settings. Please note that you may not be able to take full advantage of a website if you disable cookies.
Google Analytics/Double Click
We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on the website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page http://www.google.com/settings/ads/onweb#display_optout
If provided, your email address may be used to create custom audiences on Facebook. Custom audiences are used to deliver advertisements to website visitors on Facebook based on email addresses. We do this to target other potential foster carers / potential employees through pre-defined criteria set by the marketing platform. We use this data in accordance with Facebook’s Data Use Policy which can be found under: http://www.facebook.com/about/privacy/.
You may make a formal request for access to personal data and/or special category data that we hold about you at any time. This is known as a Subject Access Request. Such a request must be made in writing, and we must respond within one month. Please note that under the GDPR we are permitted to extend the one-month period for responding by an additional two months where, in our view, your request is complex or numerous in nature.
Under certain circumstances, by law you also have the right to request:
- to have your personal data corrected where it is inaccurate
- to have your personal data erased where it is no longer required. Provided that we do not have any continuing lawful reason to continue processing your personal data, we will make reasonable efforts to comply with your request:
- that your personal data be transferred to another person
- to restrict the processing of your personal data where you believe it is unlawful for us to do so, you have objected to its use and our investigation is pending, or you require us to keep it in connection with legal proceedings; and
- to object to the processing of your personal data, where we rely on legitimate business interests as a lawful reason for the processing of your data. You also have the right to object where we are processing your personal information for direct marketing purposes. We have a duty to investigate the matter within a reasonable time and take action where it is deemed necessary. Except for the purposes for which we are sure we can continue to process your personal data, we will temporarily stop processing your personal data in line with your objection until we have investigated the matter. If we agree that your objection is justified in accordance with your rights, we will permanently stop using your data for those purposes. Otherwise, we will provide you with our justification as to why we need to continue using your data.